Privacy Policy
Last updated: 6 February 2026
MSO Productions Ltd (“we”, “us”, or “our”) operates this website to provide information about our theatre productions and to direct visitors to official theatre box offices. We are committed to protecting your privacy and handling your personal data in accordance with the UK GDPR and the Data Protection Act 2018.
Who we are
MSO Productions Ltd
United Kingdom
If you have any questions about this policy, please contact us via the contact page on this website.
What data we collect
We may collect and process the following personal data:
Information you provide voluntarily
- Email address (when you subscribe to our newsletter)
- Any information you provide when contacting us
Information collected automatically
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on the site
This information is collected via standard website technologies such as cookies.
How we use your data
We use your data to:
- Send newsletter updates (only if you subscribe)
- Respond to enquiries
- Improve website performance and user experience
- Maintain website security
We do not sell your personal data.
Newsletter (Mailchimp)
If you subscribe to our newsletter, your email address is processed by Mailchimp, a third-party email service provider. Mailchimp stores your data securely and provides tools to help comply with GDPR.
You can unsubscribe at any time using the link in any newsletter email.
Mailchimp privacy policy: https://mailchimp.com/legal/privacy/
Ticket purchases
We do not sell tickets directly on this website. When you click a ticket link, you are redirected to the official theatre website or an authorised ticketing provider. Any personal data you provide to them is governed by their privacy policy, not ours.
Cookies
This website uses cookies to help ensure the site functions correctly, improve performance and analyse usage. You can control cookies via your browser settings.
See our Cookie Policy for more details.
Data retention
We retain personal data only for as long as necessary for the purposes described above, or as required by law.
Your rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of your personal data
- Request deletion of your personal data
- Restrict or object to processing
- Withdraw consent (where processing is based on consent)
To exercise these rights, please contact us via the website contact page.
Third-party links
Our website contains links to third-party theatre and ticketing websites. We are not responsible for their privacy practices or content.
Changes to this policy
We may update this policy periodically. Updates will be posted on this page.
Contact
If you have any questions about this Privacy Policy, please contact us via our website contact page.